WhatsApp has become one of the most important communication channels for businesses. Customers use WhatsApp to ask questions, check product availability, request quotations, track orders, book appointments, and contact customer support.
For businesses, answering every message manually can take a significant amount of time. This is where a WhatsApp Agent can help.
A WhatsApp Agent can automatically respond to customer questions, provide business information, collect leads, search products, check order details, and transfer conversations to a human support representative when required